For a municipality or local authority, technology is never just technology: it is administrative procedure. Every choice has to stand up to a precise regulatory framework — and we design it within that framework from the very start.
The framework we work within
- The CAD (Codice dell'Amministrazione Digitale, D.Lgs. 82/2005 — Italy's Digital Administration Code): electronic documents, digital services and — Articles 68–69 — the preference for open-source software and reuse: a philosophy we have held from the very beginning (our ACMe-PA platform for public bodies was born open source)
- Accessibility: Legge 4/2004 (Italy's digital accessibility law) and the AGID guidelines — websites and services compliant with WCAG 2.1 AA, complete with an accessibility statement. It is the same criterion we use to build our CMS, ACME ECMS
- GDPR: full compliance with a qualified DPO and dedicated consultancy taking your organisation all the way to compliance
- Security (NIS2) and the guidance from ACN (Italy's National Cybersecurity Agency) on cloud for the public sector: data sovereignty and localisation — our private cloud is a dedicated perimeter, in Italy, with zero emissions
What we bring to public bodies
- Accessible institutional websites and portals your editorial team can manage independently (CMS), with Open Data support
- Continuity of citizen services: business continuity, governed backup and monitoring
- Workstation management with the SPOC/Help Desk model: formalised processes, SLAs and reporting — the language of public-sector agreements
- Suppliers to the public sector since 2011, born in the public research ecosystem (ASTER, the University of Bologna, CNR, ENEA)
